Q: Can I switch from Willow Glen to Assurentry?

Yes. Switching is straightforward -- you can onboard with Assurentry entirely online in minutes. We handle the FDA notification process for the U.S. Agent change and deliver your new acceptance letter the same day, so there is no gap in your compliance coverage.

Q: Is the cheaper option always the better option?

Not necessarily. A lower price often means fewer included features and services. The cost of a single FDA violation, missed renewal, or compliance gap can far exceed the $120/year difference. Assurentry provides the tools and monitoring to help prevent these costly mistakes.

Q: Does Assurentry cover all FDA product categories?

Yes. Assurentry covers food, drugs, medical devices, and cosmetics -- all FDA-regulated product categories. Willow Glen Consulting primarily focuses on food-related services, which may not be sufficient if your business spans multiple product categories.

Q: What kind of support does Assurentry offer?

Assurentry provides a guaranteed <24-hour response SLA, 7 days a week. You can reach our team through the platform dashboard, email, or phone. We also provide proactive compliance alerts and deadline reminders so issues are caught before they become problems.

Q: How much would the included tools cost separately?

If you were to purchase equivalent compliance tools from third-party providers, the cost would be hundreds of dollars per year. Assurentry includes all 24 tools at no additional cost with every subscription, making the $120/year premium a fraction of the actual tool value.

Q: What happens if I miss a renewal deadline?

Missing an FDA renewal deadline can result in your registration lapsing, which may lead to product detention at the border or import alerts on your shipments. Assurentry sends automated reminders well in advance and offers one-click renewal so you never miss a deadline.

Question 1

Why is Assurentry more expensive than Willow Glen Consulting?

Accepted Answer

Assurentry costs $399/year compared to Willow Glen's $279/year. The additional $120/year gives you access to a full compliance platform with 24 free tools, a real-time dashboard, same-day acceptance letters, proactive deadline monitoring, document management, multi-category coverage, and a guaranteed support SLA. The value of these features far exceeds the price difference.

Question 2

What do I get with Assurentry that I don't get with Willow Glen?

Accepted Answer

With Assurentry you get: a real-time compliance dashboard, 24 free compliance tools, same-day acceptance letters, automated renewal reminders, proactive deadline alerts, secure document management, coverage for all FDA product categories (not just food), and a guaranteed <24-hour support response time.

Question 3

Can I switch from Willow Glen to Assurentry?

Accepted Answer

Yes. Switching is straightforward -- you can onboard with Assurentry entirely online in minutes. We handle the FDA notification process for the U.S. Agent change and deliver your new acceptance letter the same day, so there is no gap in your compliance coverage.

Question 4

Is the cheaper option always the better option?

Accepted Answer

Not necessarily. A lower price often means fewer included features and services. The cost of a single FDA violation, missed renewal, or compliance gap can far exceed the $120/year difference. Assurentry provides the tools and monitoring to help prevent these costly mistakes.

Question 5

Does Assurentry cover all FDA product categories?

Accepted Answer

Yes. Assurentry covers food, drugs, medical devices, and cosmetics -- all FDA-regulated product categories. Willow Glen Consulting primarily focuses on food-related services, which may not be sufficient if your business spans multiple product categories.

Question 6

What kind of support does Assurentry offer?

Accepted Answer

Assurentry provides a guaranteed <24-hour response SLA, 7 days a week. You can reach our team through the platform dashboard, email, or phone. We also provide proactive compliance alerts and deadline reminders so issues are caught before they become problems.

Question 7

How much would the included tools cost separately?

Accepted Answer

If you were to purchase equivalent compliance tools from third-party providers, the cost would be hundreds of dollars per year. Assurentry includes all 24 tools at no additional cost with every subscription, making the $120/year premium a fraction of the actual tool value.

Question 8

What happens if I miss a renewal deadline?

Accepted Answer

Missing an FDA renewal deadline can result in your registration lapsing, which may lead to product detention at the border or import alerts on your shipments. Assurentry sends automated reminders well in advance and offers one-click renewal so you never miss a deadline.

Feature	Assurentry ($399/yr)	Willow Glen ($279/yr)
Annual Pricing	$399/yr -- includes platform, tools, and support	$279/yr -- lower price, fewer features included
Free Compliance Tools	24 tools included (code lookup, alert monitor, labeling reviewer, etc.)	No self-service compliance tools included
Real-Time Dashboard	Live compliance status, documents, and deadline tracking	No self-service dashboard; email-based updates
Same-Day Acceptance Letters	Guaranteed same-day delivery	Standard timeline; no same-day guarantee
Automated Renewal Reminders	Proactive alerts + one-click renewal	Limited monitoring; manual renewal process
Proactive Deadline Alerts	Automated alerts for all compliance deadlines	Not offered
Support SLA	Guaranteed <24hr response, 7 days/week	Business hours; no published SLA
Multi-Category Coverage	Food, drugs, devices, cosmetics -- all FDA categories	Primarily food-focused services
Document Management	Secure cloud storage with version tracking	Not included
Self-Service Onboarding	Fully online -- complete setup in minutes	Email-based onboarding process
US Agent Representation	Full US Agent services included	US Agent services included
FDA Facility Registration	Registration filing included	Registration filing included

Assurentry vs Willow Glen Consulting

Side-by-Side Comparison

What $120/Year More Gets You

Value Over Price

24 Free Compliance Tools

Real-Time Compliance Dashboard

Same-Day Acceptance Letters

More Than Just a U.S. Agent

All FDA Categories, One Platform

Guaranteed Support Response

Common Questions

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